ICANWK411A - Deploy software to networked computers Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICANWK411A Mapping and Delivery Guide Deploy software to networked computers
Version 1.0 Issue Date: May 2024
Qualification
-
Unit of Competency
ICANWK411A - Deploy software to networked computers
Description
This unit describes the performance outcomes, skills and knowledge required to plan, manage and support the installation of new or upgraded software to networked computers according to vendor and organisation specifications.
Employability Skills
This unit contains employability skills.
Learning Outcomes and Application
This unit applies to those involved in installing, configuring, maintaining and supporting software, such as network administrators and network support staff.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Determine operating system and software and hardware requirements
Assess client software and licensing requirements, considering compatibility with existing application software and operating system
Assess hardware requirements
Analyse requirements against local area network (LAN), wide area network (WAN), and wireless networks within organisational guidelines
Evaluate client requirements according to organisational guidelines, corporate purchasing procedures and budget
Element: Obtain deployment software to automate deployment
Evaluate deployment software according to client requirements and organisational guidelines
Contact vendors and obtain technical specifications, including support arrangements and licensing
Acquire software and licences, according to organisational procedures
Store software licences and manuals, according to organisational guidelines
Element: Automate installation of operating system via network
Plan and deploy operating system according to appropriate vendor installation procedures with minimal disruption to network and clients
Configure and test installation to ensure that it meets client needs and vendor specifications
Install updates and patches
Element: Automate installation of software packages via network
Plan and deploy software packages according to appropriate vendor installation procedures with minimal disruption to network and clients
Configure and test installation to ensure that it meets client needs and vendor specifications
Install updates and patches
Element: Test and sign off
Test installed operating system and software for error-free performance, identifying and resolving problems
Determine and document security and licensing issues
Obtain client evaluation and feedback, to ensure that client requirements have been met
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
identify client software requirements
plan and deploy automatic installation of operating system and software
configure and test installation, ensuring client needs are met.
Context of and specific resources for assessment
Assessment must ensure access to:
site or prototype where deployment processes may be implemented
live network
software tools to support implementation of deployment processes
technical documentation and installation manuals
organisational guidelines
appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of underpinning knowledge and skills
direct observation of candidate performing the tasks required to successfully implement automated deployment processes
documentation produced in a small project environment that reflects the understanding of client and technical skills required.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to liaise with a client to determine functional requirements of network
literacy skills to document client requirements
problem-solving skills to troubleshoot and debug:
deployment issues
configuration issues
research skills to determine most suitable solution for client
technical skills to:
implement LANs
implement various software deployment solutions.
Required knowledge
overview knowledge of:
network protocols and operating systems
organisational contracting procedures and responsibilities
software licensing requirements and documentation
transmission control protocols or internet protocols (TCPs/IPs) and applications
detailed knowledge of:
current industry standards related to software deployment
deployment software configuration
configuration of automated deployment processes
operating system deployment
software package deployment
troubleshooting deployment processes.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client may include:
external organisations
individuals
internal departments
internal employees.
Hardware may include:
networks
network interface card (NIC)
personal computers
servers
workstations.
Deployment software may include:
Acronis
Altiris
Ghost
remote installation services (RIS) and wireless distribution system (WDS)
Windows Server tools.
Vendors may include:
Adobe
Apple
Citrix
Linux or Unix
Microsoft
Novell
open source.
Operating system may include:
Linux
Mac
Unix
Windows.
Software packages may include:
office applications
utilities.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Assess client software and licensing requirements, considering compatibility with existing application software and operating system
Assess hardware requirements
Analyse requirements against local area network (LAN), wide area network (WAN), and wireless networks within organisational guidelines
Evaluate client requirements according to organisational guidelines, corporate purchasing procedures and budget
Evaluate deployment software according to client requirements and organisational guidelines
Contact vendors and obtain technical specifications, including support arrangements and licensing
Acquire software and licences, according to organisational procedures
Store software licences and manuals, according to organisational guidelines
Plan and deploy operating system according to appropriate vendor installation procedures with minimal disruption to network and clients
Configure and test installation to ensure that it meets client needs and vendor specifications
Install updates and patches
Plan and deploy software packages according to appropriate vendor installation procedures with minimal disruption to network and clients
Configure and test installation to ensure that it meets client needs and vendor specifications
Install updates and patches
Test installed operating system and software for error-free performance, identifying and resolving problems
Determine and document security and licensing issues
Obtain client evaluation and feedback, to ensure that client requirements have been met
Forms
Assessment Cover Sheet
ICANWK411A - Deploy software to networked computers
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
ICANWK411A - Deploy software to networked computers
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent